Refund Policy
Last updated: September 2026. This policy covers BlazeFit subscriptions billed by Yunitelabs.
1. Free trial
Gyms can start a free trial without entering payment details. The trial lets you import your member list, configure plans and run the platform alongside your current process. Nothing is charged until you choose a paid plan.
2. Monthly subscriptions
Monthly plans are billed in advance each cycle and can be cancelled at any time from the platform. Cancellation stops the next renewal; the current paid month stays active until it ends. Because the service is delivered continuously, partial months are not refunded by default.
3. Annual subscriptions
Annual plans may be cancelled with a prorated refund for the unused full months remaining, unless the plan was sold under a discounted non-refundable offer that was clearly stated at purchase.
4. How to request a refund
Send a refund request through the contact page or to support, including your gym name and the billing email. We review requests within five working days. Approved refunds are returned to the original payment method (Cashfree, Stripe, GoCardless or regional wallet); bank posting times depend on your provider.